Volunteer
Schedule Training

While a lot goes on to run a church, keeping all the parts moving fluidly and without issues requires a bit of patience, communication, and the help of a powerful tool.
‍
‍THE TOOL?
‍Church Community Builder (or, CCB for short.)

WHAT DOES IT DO?
‍Great question. CCB does A LOT!
But, what it does for you is it keeps you informed of your upcoming serving occurrence(s).

HOW?
‍Wow, you have a lot of great questions! :)
The answer is found in these 4 easy steps!

#1. LOGIN

‍You'll need to login into CCB. Click one of the 3 buttons below...

USERNAME

PASSWORD

I need a loginI forgot my login

#2. WATCH

‍Once you're logged in, watch the video on the CCB Homepage that says, "START HERE." This is a quick intro on what CCB can do, and how to navigate it.

#3. RESPOND TO REQUESTS

Watch the short video below to learn how to respond to scheduling requests.

#4. SET COMMUNICATION PREFERENCE

  1. Log into CCB
  2. Click on your profile image at top right-hand corner.
  3. Click the "Actions" menu.
  4. Choose "Communication Preferences".
  5. We recommend you select both email and text under the "Scheduling Communication" preferences.
  6. Ensure your mobile # and mobile carrier are both accurate.

EXPECTATIONS

  1. BE ON TIME. When scheduled to serve, we expect our team members to be punctual and prepared by the time established by their Department Leader.
  2. BE AVAILABLE. CCB allows team members to block-out upcoming vacation time so that they are not scheduled. While CCB has a "block-out dates" feature, we ask that this feature is only used sparingly and that our team members remain as flexible as possible with the schedule organizers.
    *NOTE: If blocking out dates is done before the schedule is made, leaders will not schedule that team member for that day. If the team member finds out they are unable to serve after the schedule has already been sent out for that month, then it'll be the team member’s responsibility to find someone to swap with.
  3. SWAPPING. If a scheduled request can absolutely not be fulfilled, it is the responsibility of that team member to swap with an approved replacement to switch dates with. To do so:
    -Click “SWAP WITH SOMEONE” while viewing a serving request.
    -Choose and click a date to swap for.
    -Review the event details.
    -Click “CONTINUE”.
    -Select one or more (appropriate team members) to send a swap request to (ALL of the appropriate team members are selected by default; this is recommended).
    -Click “CONTINUE”.
    -Send the default (or personalized) message by clicking “SEND REQUEST”.
    -Verify a successful send by looking for a green bar that says, “Swap Sent”.
    -Once another team member accepts your swap request, you will be notified via email.
    **NOTE: Until someone agrees to swap, you are still expected to fill that serving request.**